Refund and Return Policy

At Pinibuy IPTV, we make every effort to ensure that you are fully satisfied with your purchase.

If you have any technical or sales-related questions, please do not hesitate to contact us. We recommend requesting a free trial before subscribing to check the server quality. If issues persist, you can reach us at any time via the live chat on our website, by submitting a ticket in your account, by email, or via WhatsApp through our helpdesk.

How do I request a refund?

Access your billing summary and note the invoice number. Send the invoice number to us via WhatsApp or email. We will review your request and process the refund accordingly. Please note that refund requests must be submitted within 7 days of purchase.”